Tuesday, February 14, 2006

Look where HR has, as a function evolved itself and carried itself to – A HRO’s perspective!


The Harvard Business Review identifies outsourcing as one of the most important management idea and practices of the past 75 years.

The area of Human Resources has evolved itself from just being a part of an organization to becoming a whole business by itself. It is heartening to know that HR is a domain expertise with many unique facets to it. There are firms in the world working on specific HR areas like payroll, employee benefit, survey research etc. Other than these there are companies in the field of HR BPO called by different names as Human Resources Outsourcing (HRO) or Recruitment Process Outsourcing (RPO) or Employee Process Outsourcing (EPO). Other than these mentioned above there are staffing companies into temporary/ permanent staffing and of course HR software product companies. End of the day competition is intense and the market to fight for is large enough to accommodate more players – both globally and in India. Basically India has seen Human Resources functions only restricted to Recruitment Consultants, Performance Management systems, basic administrative works.
In most organizations recruitment or HR functions per se is either assigned to the various employees, who are part of the HR department or a dedicated group involved with strategizing the future manpower requirements depending on the various dynamics of the market, the brand value the organization commands and various other miscellaneous factors.
Now HRO today is such a critical function involving activities such as sourcing, assessment tests/ interviews, new hire training, orientation and administrative practices. An effective Human Resource outsourcing initiative would involve a heady mix of hands
on recruitment coupled with robust products, processes, procedures and mechanisms

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