This is my career graph - I am sharing

AJIT. P. NAIR Flat 731, 8th Block,
Mansarovar Heights II,
ajitpnair@yahoo.co.in Secunderabad - 500072
http://ajitpnair.blogspot.com Phone: 9949358862

Perceived Role-playing in an organization: To learn and improve always. Thus would like to contribute something good to my surrounding environment.

Employment Details in Reverse Chronology:

1) I am working as Manager – Market Research/Projects in Kenexa Technologies India (NASDAQ:KNXA) – (A Human Resource Outsourcing (HRO) and software (HCM) company). (Since March 2004 – till date).

My work at Kenexa -

I joined Kenexa as an International Recruiter handling the data mining/phone calling support functions to our US office/clients. I got promoted later as Assistant Manager Pre Sales Research supporting sales/market research activities for our US office. At present I am Manager – Market Research/Projects with the responsibility to handle market research and additionally projects in Insurance/Engineering domain.

Responsibilities -

Market Research

Support Business Development team in planning relevant opportunities, Identify new markets, make/devise sourcing strategies for new projects for Kenexa worldwide , RFP (proposal writing), Implementing domain specific strategies for the projects (Project Implementation/Transition, project work flow).Analyze the competitive environment and future trends (competitive intelligence gathering), research and analysis of BPO markets/segments, understand and derive the org. hierarchy structure for sales team, Industry/Domain related research. Analytics would involve calculating the productivity metrics of teams calculate Time to hire /Cost to hire metrics etc.

Tools – Zoom Info, Hoovers, Airs Oxygen, Yahoo Finance, Yahoo Groups, Forbes, EDGAR, Kompass, Google etc., for the market research activities.

Geographical Regions – US, UK, China, Taiwan, Malaysia markets. I have recruited five of my team members from Taiwan (To work from India) to assist me in Business Development (Back office recruitment support for our client in Taiwan) from India.

ISO Quality – Adherence to Quality manual, introduce new processes, SLA adherence, project metrics management, escalation mechanisms on deviations, managing non conformity (NC), to closely work with my senior management and the lead assessor for any process deviation and quarterly process evaluations. Attend/represent my department for the regular management review meets.

Projects – I also handle projects in Insurance/Engineering domain supporting the EPO back office operations from here. My key responsibility includes – client interaction/escalation, meeting service delivery, hiring, training& development. Utilize tools like Monster, career builder, abstract search from the internet.
Achievements

1. Pre sales activities have resulted in important client acquisitions like Unum Provident, MetLife, Blue Linx, Beckman Coulter etc.,

2. I was nominated from the ACE (back office support dept.) division to the ISO 9001:2000 implementation initiatives in Kenexa. I am accountable to the ISO processes for my dept.

3. Won the best innovation and customer service award in Kenexa for my Contribution (innovation of Exit Interview), which Kenexa worldwide is currently implementing to make an Exit Interview Hiring software product.

4. I was also associated with the editorial team of Kenexa internal newsletter called INDIA INK. As part of this, published articles in leading newspapers of Kenexa on behalf of Kenexa India. I was featured in the Kenexa Global newsletter.


2) BITs Pilani - FPM leading to a PhD programme. (Experience – One year and four months) – Stopped pursuing the same for better career prospects.

To develop courseware, case studies, MDPs, and publications. The programme was divided into six semesters to develop research article, which should attain the quality of a publishable article. Henceforth, was able to produce and publish three journal articles. I was also nominated to attend three conferences (Attended two). (Details furnished in the subsequent page).
3) Way2 Wealth Securities (a financial services brokerage firm having a pan India presence), Cochin Branch as Officer- Client Relations (Experience- one year).
Responsibilities - Generate new business via sales promotions, presentations and in-branch contacts. Achieve allocated business targets and actively cross - sell all financial products (third party products). Participate actively in branch sales planning to generate action plans for meeting targets.
As a team achieved a financial instrument placement sale of Rs. 4 crores with Karur Vysya Bank

Educational Qualification:

Qualifications Year of passing College\institute
P.G.D.B.A
(Marketing) 1999-2001 ICFAI Business School,
Bangalore.
Bachelor in Business Administration (B.B.A) 1995-1998
University Institute of Technology, Alleppey (Kerala University)

Additional Qualifications:

Certificate of Proficiency in Information & System Management (CPISM; Aptech-1998).
Pursuing Masters in Marketing Management (distance mode).



Research Papers undertaken as part of FPM:


1) Co-operative Management – An Insight into Indian Cooperatives. (February 2003)

2) Demand for Electricity and Petroleum Products in Kerala: An Econometric Analysis (May 2003)

3) Consumption in India (June 2003 – Published).

4) MNCs and Human Capital Accretion: A Study of Indian Software Industry (July 2003 – Published).

5) Corporate Governance Reporting by Indian Companies: A Content Analysis Study (September 2003 – Published).

6) Understanding Children’s Consumer Behavior Patterns – Analyzing Children as Consumers (November, 2003).

Conferences (Attended/ To Attend):

• 15th AIMS international conference with the theme on “Corporate Governance” conducted at XIMB (Paper presented).
• 3rd COSMAR conference conducted by IISc, Bangalore (Paper presented).
• 1st AIMS International conference at IIM B (Paper accepted for presentation).

PROJECTS UNDERTAKEN: (Post Graduation - PGDBA)

Management Research Project -Full Time (2 Days a week):

Company: BuyAsOne.com (An ICICI Venture) - 9 months.
Project: Dipstick Study &B2B feasibility study.


Summer Internship Project - Full Time:

Company: bplnet.com, an ISP (Internet Service Provider) - 4months

A Project on Consumer Behaviour:

Company: Tenet Telecom & Rediff.com - 2 months.

Research Projects:

Company: HughesTele.com- Private telephony (15 days).
Topic: The State of E-Retailing 2000 (1 month).
Topic: Branding on the Net (15 days).
Topic: A study on Indian Television industry (1 month).
Graduation: (B.B.A) - Projects Undertaken:

Company: HMT KALAMASSERY - 1 month; Bokaro Steel Plant - 2 months.

Hobbies: Interested to participate and conduct Quiz programs, writing article - have written and published articles on behalf of Kenexa India (myself as well as ghost written articles for the top management in Kenexa India).Watch and play cricket, football(I am a big fan of the Arsenal football club) and other sports. Extensive travelling to explore and understand people, Blogging (I have my blog mentioned in the top of this resume).

Activities:
I have won the Hyderabad round of corporate quiz conducted by PSG group representing Kenexa in January 2005. I have also conducted various in house quizzes for Kenexa India including the first in-house Kenexa Quiz branded as KQ in August 2005. Managed Euphoria 2000, a management fest amongst IBS B- Schools. Won quiz competitions at different levels. Coordinated the Marketing Forum activities during MBA.

Languages Known: English, Hindi, and Malayalam (Written & Spoken).